Frequently asked questions
How long do Rüva Nails last?
With proper prep and care, nails can last 1-2 weeks or longer depending on lifestyle and application method.
Are your nails reusable?
Yes. Rüva Nails soft gel tips are designed to be reusable when removed and stored properly.
Do you offer custom nail sets?
Yes. Custom sets are handmade based on your requested design and measurements.
What is your processing time?
Standard processing is 1-7 business days, excluding shipping time.
Rüva Nails focuses on quality craftsmanship to ensure every set meets customer standards.
What comes in the application kit?
Every Rüva Nails order includes:
- Nail glue
- Nail sticky taps
- Alcohol prep pads
- Buffer
- Nail file
- Cuticle sticks
- Application instructions
What if I order the wrong size?
Customers are responsible for measuring nails carefully using the provided sizing guide. Incorrect sizing is not eligible for refunds.
Do you accept returns or refunds?
Due to hygiene reasons, opened or used products cannot be returned.
Refunds are only issued if:
- The wrong set was send unopened and unused
- The order arrives damanged due to an error on my part